Frequently Asked Questions

Everything you need to know about shopping with Meshki UK.

What are your delivery options within the UK?

We offer Standard and Express shipping options via Royal Mail and DPD. Standard delivery typically takes 2-4 business days, while Express delivery arrives within 1-2 business days if ordered before 2 PM GMT.

How do I return an item for a refund?

You can return unworn items with original tags attached within 30 days of delivery. Please use our online returns portal to generate a prepaid shipping label; a small return shipping fee will be deducted from your final refund.

Can I exchange an item for a different size?

Yes, we offer free exchanges for different sizes of the same style, subject to stock availability. Simply select the 'Exchange' option in our returns portal to reserve your new size.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and 'Buy Now, Pay Later' services including Klarna and Clearpay for flexible interest-free installments.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. As our styles range from bodycon to oversized, we recommend checking the 'Fit & Fabric' section for specific garment stretch and model measurements.

Will I have to pay customs duties or taxes?

No, for our UK customers, all prices shown include VAT. Since we ship directly from our UK-based fulfillment center, there are no additional customs duties or import taxes to pay upon delivery.